Angry Rob is Angry

… or, beware of deals that look too good to be true.

In my professional career, I have now found only two things that have a 100% failure rate. The first was a batch of Digium TDM-400P FXO/FXS card. Every single one we deployed from that batch at my previous employer failed. I hear they don’t have those problems anymore - using a different fab shop now, I guess. But I still don’t like that card for that specific reason.

The second 100% failure rate came just this evening. The culprit is this little POS: Dual Xeon 2.4GHz 2GB ECC 120GB 1U Rack Mount Server being sold by Geeks.com.

Look, it’s a 1U for $375. I’m not expecting the universe out of these things. With that in mind, let me document the last two days of my life. I ordered two of these little guys about a week ago, and they arrived on Tuesday. I intended to turn one into a general purpose test and development box, and one was going to go to Atlanta to replace the 1U Celeron in my friends’ data center.

So I get the machines home, unpack them and try to boot. The first one won’t POST. No beep, no video, just a bright orange surrender HD light. Research tells me that the motherboard is fried. The other one booted up fine. I figured I was just unlucky, so I RMA’d the first one today and was going to put the OS on this one.

Well, the OS install went fine but when it came time to reboot … presto. The exact same thing as the first. No video, no beep, orange HD light. Of two machines ordered, both of them failed within 48 hours and both in the exact same way. So now I’m out at least $60 in RMA shipping charges - and I have no servers - just because this company apparently has no Q.A.

So take my experience as an example of what not to do when ordering a server. A good deal can turn into a major headache incredibly fast. Me? I’m ordering Dells from now on.

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